Welcome to our webshop!
Feel free to contact us:
1 Frequently Asked Questions
1.1 What are the shipping costs within the Netherlands, Belgium, and Germany?
Shipping within the Netherlands, Belgium, and Germany is free for all orders.
For orders outside these countries, shipping costs may apply. The exact fees are shown during the checkout process.
1.2 What are the shipping costs for other countries?
Shipping fees for destinations outside the Netherlands, Belgium, and Germany vary by region. The exact amount will be displayed during checkout.
1.3 Can I pick up my order at a physical location?
Yes, you can pick up your order at the following address:
Salmstraat 19, Boxtel, the Netherlands.
Please contact customer service for more information about pickup options.
1.4 What is your return policy?
Return shipping costs are at your own expense. We recommend initiating the return through the return portal on the Dina Clogs website. Items must be unused and in their original condition.
1.5 Do Dina Clogs products come with a warranty?
Yes, all Dina Clogs products come with a warranty. If you experience any defects or issues, please contact customer service for assistance.
1.6 Can I change or cancel my order?
If your order has not yet been shipped, you can contact customer service to make changes or cancel your order.
1.7 Are Dina Clogs available in physical stores?
Yes, Dina Clogs partners with various resellers in the Netherlands and the United States.
You can also order Dina Clogs directly from our official webshop at www.dinaclogs.com.
A full list of retail locations is available on the "Resellers" page of the website.
1.8 How can I contact customer service?
For questions or concerns, you can fill out the contact form on the website or send an email using the address listed on the contact page.
